Satellite DIRECT Terms and Conditions

A. Delivery Information
We use the United States Postal Service (USPS) to deliver the magazine. All deliveries are sent by second-class mail. If you request first-class delivery, we will advise you of the additional charge that is applicable.

As an estimate, it takes four to six weeks to deliver your first issue from the time you place  your order. Orders to small centres or remote locations may require extra shipping time.

B. Payment Options
Subscriptions may be purchased using Visa, MasterCard, Amex, Discover, money order or cheque. If you use our web site to order, purchase totals will appear on the Order Confirmation Screen. You will receive a Confirmation email or a mailed invoice. All prices quoted are in US Dollars and include delivery charges.

C. Auto-Renewal
Satellite Direct is a monthly or yearly magazine subscription. All subscriptions paid for online automatically renew every calendar month or every year depending on the type of subscription purchased. By purchasing Satellite Direct online, you accept the responsibility for all recurring charges prior to cancellation and you hereby authorize Satellite Direct to bill your credit card as described. 

D. Cancellations
Subscriptions are non-refundable.
You may cancel your subscription any time by notifying us at 1-877-895-7192, or by email.  Please cancel before your automatic billing date or by the first of the month to avoid additional charges. You may receive one or two issues after you have cancelled, depending on the date of cancellation.

E. Address Changes
Please notify us at 1-877-895-7192 or email us to modify the delivery address associated with your account. You must submit your address change prior to the first of the month in order for the magazine to be delivered to your new address without interruption. We are unable to provide refunds for any magazines that are unable to be delivered due to the timing of the address change request.